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Company Formation in Dubai Outsource City (DOC)

Dubai Outsource City (DOC), established in 2007 within the Dubai Technology & Media Free Zone, is the first dedicated hub for the outsourcing industry in the region.

This initiative reflects Dubai's commitment to boosting economic growth across various sectors by providing a specialized environment for HR outsourcing, IT services, call centers, and business process outsourcing. With over 120 companies, including major global players, utilizing its facilities for back-office operations, DOC serves as an ideal platform for businesses looking to thrive in the outsourcing landscape of the UAE.

 

Advantages of Dubai Outsource City

  • Strategic Location: Situated in Dubai, DOC offers prime access to markets across the Middle East, North Africa, and beyond, facilitating seamless logistics and operations.
  • Flexible Visa Solutions: The free zone provides tailored visa solutions that simplify the process of hiring international talent, enabling companies to build diverse and skilled teams.
  • 100% Foreign Ownership: Full foreign ownership with the benefit of 100% capital and profit repatriation.
  • World-Class Infrastructure: Access to advanced telecommunication networks, office spaces, and connectivity solutions tailored for outsourcing.
  • Zero Tax Environment: 0% corporate and personal income tax, making it highly cost-effective.
  • Opportunities for Market Expansion: The supportive business environment in DOC facilitates growth opportunities, allowing companies to extend their market reach and form strategic partnerships.
  • No Currency Restrictions: With no restrictions on currency, DOC allows for straightforward capital movement and financial transactions, making it advantageous for international operations.
  • Variety of Licensing Options: Businesses can select from multiple licensing options, including service and commercial licenses, tailored to their operational requirements.

 

License Types at Dubai Outsource City

DOC offers several types of licenses, including:

  • Service License: The services license is intended for businesses that offer a variety of services, covering entities such as service providers, artisans, craftsmen, and professionals. This license enables the legal operation of service-based businesses within the free zone.
  • Commercial License: The commercial license is vital for companies involved in trading activities, particularly those that buy and sell goods. Businesses must comply with the classified commercial activities specified by the authority to operate legally under this license.
  • Trade License: The trade license is required for companies involved in manufacturing activities, including the production of food and metal goods. This license is applicable for various business setups, including mainland, offshore, and LLC formations in Dubai.

 

Types of Activities Permitted in DOC

Dubai Outsource City permits a variety of business activities, including:

  • Business Process Outsourcing (BPO)
  • IT Services and Support
  • Call Center Operations
  • Data Processing and Management
  • Financial and Accounting Services

 

Legal Structure

In Dubai Outsource City, businesses can operate under various legal structures, including:

  • Free Zone Limited Liability Company (FZ-LLC): A distinct legal entity that protects shareholders from liabilities.
  • Branch of a Foreign Company: Allows foreign companies to operate within DOC without setting up a new entity.
  • Branch of a UAE Company: Enables UAE-based businesses to expand their operations into DOC.

 

Dubai Outsource City Providing Office Spaces 

DOC offers flexible office solutions, including Call Centres, Data Centres, Regional HQ and Shared Services Centre

 

Range of Services Available at Dubai Outsource City (DOC)

  • Recruitment Services: Support in finding and hiring qualified professionals.
  • Business Center Services: Access to fully equipped office spaces and facilities.
  • Immigration Services: Help with visa processing and residency permits.
  • Land Leasing: Options for leasing land within the free zone for business operations.
  • Affordable On-Site Housing: Provision of housing solutions for employees.
  • Research Centers: Facilities for conducting market and product research.
  • IP Telephony: Internet-based telecommunication services.
  • Interactive Voice Response (IVR): Automated phone systems for customer interaction.
  • Automatic Call Distribution: Efficient routing of incoming calls to appropriate departments.
  • Predictive Dialing Systems: Technology to enhance call efficiency for outbound campaigns.
  • Satellite Communication Services: Reliable communication solutions for businesses operating in remote areas.
  • Technical Support: Ongoing IT support and assistance for operational needs.
  • High-Speed Internet Connectivity: Reliable and fast Internet services to support business needs.
  • Company Formation and Licensing: Assistance with the incorporation process and obtaining necessary licenses.

 

Required Documents for DOC Company Formation

  • Passport Copies: Identification for all shareholders and directors.
  • Proof of Address: Documentation verifying the residence of shareholders.
  • Business Plan: A detailed plan outlining the company’s objectives and operations.
  • No Objection Certificate (NOC): Required for certain applicants.
  • Lease Agreement: Proof of secured office space.

 

DOC Company Formation Process

  • Application Submission: Complete and submit the application form for approval, providing all necessary details about the company.
  • Legal Document Submission: Submit the required legal documents for company registration, including identification and proof of address.
  • Memorandum and Articles of Association: Sign the Memorandum of Association (MOA) and Articles of Association (AOA), which outline the company's structure and regulations.
  • Deposit Share Capital: Deposit the required share capital into a designated bank account, as specified by the authority.
  • Confirmation and Payment: Sign and return the customer confirmation letter and make the necessary payment for registration.
  • Lease and Sponsorship Agreement: Sign the lease agreement for office space and a personal sponsorship agreement, if applicable.

Dubai Outsource City is an ideal choice for businesses in the outsourcing sector, offering a wealth of benefits, including full ownership, tax exemptions, and world-class infrastructure. The DOC fosters a thriving business environment, positioning itself as a leading outsourcing hub in the region.

 

Why Choose Reyson Badger?

At Reyson Badger, we specialize in guiding businesses through the company formation process in Dubai Outsource City. Our team of experts provides tailored support, ensuring compliance with local regulations while helping you navigate the complexities of starting a business in this thriving free zone. Choose Reyson Badger to benefit from our comprehensive services and local knowledge, making your business setup experience smooth and efficient.

 


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